Please, Do Not Take Me For Granted

This week I did something I’ve never done before… I bowed out of a coaching session with a client. But not without rhyme or reason.

It’s not typical of me, because I am fully committed to my clients and our time together.

This situation came down to the principle of self respect, and I think you’ll relate.

Here’s what happened, and I’m sharing it with you to help you stand more in alignment…

This particular client sent me a text message at our agreed coaching time, telling me matter-of-factly that he had another call and we would do our session remotely afterward. We typically meet in person. Not all my clients get to spend this kind of time with me, since a lot of them are in other parts of the world, and they would love to spend time in person with me.

He offered no specific time to talk later.

I replied for him to take his other call. That was it.

I made a powerful decision right then and there.

I switched off my phone and took myself out for a long walk. If he called, he would get my voice mail.

When I checked my phone an hour and a half later, I saw another text message from him asking what my availability would be later in the week as he would be out the rest of the evening till late. No apology. No reason given.

My response, later, was that we needed to talk in person.

You see, I’ve been taken for granted a fair amount. Mostly because “I’m always there” for others. No matter what. I’ll hear them out through thick and thin. I care deeply about my fellow human beings, but I need to care about me too. And respect myself, starting with what I stand for. Put simply:

I like to be clear on where I stand – it shows focus.
Which means it’s important that my clients are on point so we’re clear on what we’re creating together.

I like to be on point with my timelines – it shows integrity.
Which means the decisions you make now will  impact in your life and business today, bringing the completion of your goals closer to you. Not put them off for next week or next month (which explains why most things NEVER happen).

I like to be on point with investing in myself – it shows commitment.
Which means if someone is serious about working with me, I expect them to be on point with their investment because this is the defining marker point on the timeline of what we create together.

Follow-through is key for anything we set out to create. Are you following through on YOU?

I ask because YOU ARE important to me.

I really really truly mean it.

I’m cool with clients calling ahead of time, with fair warning that they may be late because their cat threw up and they need to clean up the mess or whatever… but there’s a level of respect that HAS to be present for any kind of relationship to work exceptionally well. Especially when we sit in this kind of powerful co-creation mode. Especially when you’re making such a powerful investment in yourself, which is what coaching really is.

I decided I won’t be taken for granted anymore.

Because that’s exactly what happened in this case.

It’s not okay to leave someone hanging like that and assume they’ll be fine with it. Doesn’t matter who you are.

You can count on me to show up fully, and you can also count on me telling you when I’m not showing up fully. It takes courage to communicate like that.


When someone pulls something like this last minute, I know they have missed the mark. They’ve given their power away to something or someone other than THEMSELVES and the precious time we agreed on TOGETHER. And I know they had all the time in the world to call AHEAD.

I work with people who really own who they are. People who communicate effectively. People who lead their vision by how they lead their communications and relationships.

Trust me, communication is something I work on personally. It’s a constant process because every person has a different style of communication. And we are constantly evolving, each one of us.

It took me a process of opening up to ask more so I could create more of what I envision for my own life.

Why am I being so open with you?

BECAUSE I CARE about my time here on this planet and what I do with it. This means opening up and sharing more of who I Am, because it helps me get where I’m going, which helps you get where you’re going.

When I ask you bold questions, it’s because I know the impact that these bold questions make in my own life to drive my dreams and goals to fruition.

When I make bold statements, it’s to help you stay awake to what’s important to you, so you can show up to life and business and realize that.

Do not be mistaken. This client is an amazing, generous man and CEO of a global company with an inspiring vision that I am honoured to help him realise. The reason we’re working together is precisely to develop his profound people skills AND communication skills in order to achieve the greatness he already has within him, which has been obscured by cob-webbed fears and false beliefs.

As much as I was pissed off with that client in that moment (there, I said it), I also know I’ve personally launched a HUGE rocket of desire to elevate the clients I work with, because it’s called me to a higher Me already.

We did talk about it after, and it was clear his ducks were out of line. So there’s obviously more work to be done there to help him get where he’s going.

You get where you’re going by showing up fully to life; to your personal commitment to self and to the people who are ALL IN to helping you fulfill your vision. (tweet this)

That’s part of what unveiling the Genius within each and every one of us is all about.

Otherwise, what are you here for?

You can count on me to help you get where you’re going, but please… do not take me for granted (and neither should you be taken for granted).


This is The World We Live In

owl around the world pictures

I’d like to share a really cool story about how personal alignment creates effortless and powerful collaborations amongst people. And how the power of technology aids us in bringing us closer in this amazing world we live in…

My friend Cecilia Bogaard lives in Ecuador. We met (via my brother) whilst both living in Spain, and we collaborate on web projects, the latest one being the Ecuador-based tour company TerraDiversa.

My friend Brennan Smith (whom I met 15 years ago via Yahoo Chat) is an ace in the personal development field. He recently asked me to help build the new Members page for ATL SoCal, of which he is a member.

Whilst working on that site, I engaged with another ATL member, Spryte Loriano, who was relocating to Ecuador. In a flash of inspiration I connected her with Cecilia as someone to know there.

Earlier this week, Cecilia shared a video with me about LifeListLiving, a travel experience geared towards coaches and transformational leaders wanting to make a difference in the world whilst checking off personal bucket list experiences.

In this video with snippets of their previous trip to Africa, I noticed coach Rich Litvin, also a member of ATL SoCal. I became acquainted with Rich via my biggest champion and magnificent coach Nicky Tanase, who became acquainted with him via the ultimate coach, Steve Hardison.

The next LifeList trip takes place in Ecuador in June…

Their travel plans looked familiar, so I asked Cecilia… And it turns out Spryte had asked to organise the trip in collaboration with TerraDiversa.

How cool is all of that???

I love how a “simple email” (and Facebook) can act as a conduit to connect people who are in tune with themselves, living their dreams and impacting the world in their unique ways.

What I love most about everyone I mention in this post is the passion, dedication and authenticity they bring to what they do and how they live.

This is the power of personal alignment, powerful relationships and technology working together.

I believe we are all on an amazing journey, bringing our unique expression of Genius to the Table of Life.

This is optimisation at its best.

This is the world I love to live in.

What kind of world do YOU love to live in? (tweet this)


There is No Substitute for Excellence

niki owl driving porsche 911

I test drove an Audi Q5 this past weekend. Again. I wanted to test the sport package version with all the drive control options. I’m pretty set on which model I want now, all I need to decide is the colour. However…

On my way home yesterday, I passed the Porsche dealership…

“Why don’t I test drive the 911?” I thought.

I mean, that was the car I wanted growing up, yet I had never considered driving it until now. Bizarre, right?

Stay with me, this will make sense in a moment…

You might be driving an old Chevrolet, whilst dreaming of a BMW. But, for some reason, you might think you need to get a Honda before you get a BMW.

Why do that if what you really want is a BMW?

Now let’s say you want a Brilliant Mobile Website. 

Our Genius web team at nvision recently connected with someone who’s site has some major hiccups:

– It is not up to Google mobile-responsive “code.” Not good for his SEO.

– His current SEO provider is doing him a great disservice, so he’s not even ranking well to generate the kind of business and revenue he’d like. Double whammy on the SEO.

– I asked some people who are looking for similar services to review his site and the overall sentiment was that none of them would engage with the business because the purchase process is outdated and clunky. Ouch.

– He’s in a seasonal industry, so he thinks he needs a stepping-stone website to tide him over before he invests in the re-development we’ve outlined. Sounds like double the time and energy to get what he really wants.

FACT: Your business may be seasonal, but your life is not.

What you do today impacts your life (and business) today, and tomorrow and the next day ad infinitum(tweet this) because everything is connected and builds on itself.

Your thoughts guide the feelings that guide your decisions and actions that create your results. In anything you focus on.

We know what needs to be done for this Genius’s business to thrive online, and we know it will take a while, because it requires overhauling his entire system to bring his website and operations up to speed on many levels.
That’s why we have payment options for certain web projects, to help get the project moving along while clients continue to grow their business.

We’re looking at optimizing his payment processes and improving customer service experience to maximize his revenue through a mobile responsive website, so that customers around the world can engage with him no matter what device they’re on.
This will drive his revenue through speed, ease, elegance and accessibility.

And of course, add a much better SEO framework.
Optimise to maximise.

Here’s when I know someone is really committed:

They have such a powerful desire for what they want, that they go straight for it by creating the resources and circumstances to realise their vision. This often includes thinking differently, behaving differently and creating different results to fulfill their vision.

I value the work we do and the work you do, because I believe in excellence.

I value our time and yours, because time is our most precious commodity.

That’s why we work with our clients to achieve their desired outcomes.

FACT: What you’re willing to put in is exactly what you’ll get.

And there is no substitute for excellence. (tweet this)

You choose,

Who’s Your Number One?

niki owl goals dreams

I was in conversation with a dear friend and colleague, who suggested I write about being “your number one client.” This topic has been on my mind for a while, so I took this as a sign to finally write about it, because it goes beyond business.

I really appreciate this friend because he is so curious about life. Those are the kinds of conversations I love to have, “What would make your life extraordinary? What makes you YOU? How do you see yourself in this world?”

For a time in my life, I thought I had to do put everyone and everything else first, before I could fulfill my big dreams. It was linear and slow, and I often wondered when I would get to me.

A lot of people “see” themselves “last.”

They place more value on their clients’ priorities than they do on their own, and then they wonder why their dreams gather dust on a shelf… JK Rowling toted her Harry Potter stories around Europe in a box – it wasn’t until she hit the lowest of lows that her sister read it and said, “If this is what you really want to do, then do it.” I know another writer who travelled the world with her own manuscript for years until she felt the pang of not creating and asked herself, “Is it time to honour MY dreams?” The answer was “Yes,” and that writer is me.

I’m sure you know this great quote from Zig Ziglar:

You can have everything in life you want, if you will just help enough other people get what they want.

It makes perfect sense, yet, we all know the prompts on the plane to put our oxygen mask on first before helping others.

Which one feels better for you?

Some people think they have to sacrifice and wait for their dreams to happen, whilst they put more energy into helping others achieve theirs first. They often feel guilty when they start to move in the direction of their dreams, wondering, “What will people think?”

Answer: Who cares?? They’re your dreams!

When you actively breathe life into your personal aspirations, you breathe life into what you do for others. This way, everybody gains. 

Start with what feels good to you, and keep moving in that direction. (click to tweet)

I am able to serve my coaching and web clients, because I actively participate in my own future, which includes writing more books and growing Niki Owl’s enterprise. I do something for each of my personal interests every day. Then I bring my insights back to my clients in ways that they can relate to in their own aspirations. It’s a beautiful cycle of constant growth.

This is generosity at its best – generosity of self for fulfillment of self and others.

This is why we grow companies and co-create with one another, to leverage ourselves and fulfill our dreams whilst serving others in the fulfillment of their dreams.

This is abundant thinking.

Before you pull the “I don’t have time for it all” card, let me tell you this:

Time is what YOU make of it.

Time management is purely state management. So if you’re on point managing your emotional state, you’re well on your way to take care of how and when you show up for the world on a daily basis. It’s all about the priorities you set in your life, starting with YOU. This is where your biggest results come from.

When we place value on ourselves, our whole life transforms. We are crystal clear on who and where to invest our time and energy. We lovingly give space to the rest. This absolutely translates into higher income because we engage with people who value themselves too; people who understand energy exchange of equal value.

I know for me, valuing myself means working with a coach to help me stay focused on being my best me and the fulfillment of my dreams.

This level of commitment breathes life into the lifestyle you wish to experience, including the material aspects. It starts by you valuing you above all of that, and investing in you.

If you place more value on things and status quo than you place on your Self, you completely disrespect your dreams.

Working from the outside in is temporary and limiting.

Working from the inside out is sustainable and exponential.

Which do you prefer?

I know the best job is an inside job, starting with my personal commitment to me, to show up fully in my life, business, relationships and what I create.

I will go the distance, literally, even if it means walking home in the rain that started to pour after taking care of sending a payment to my coach yesterday. And you know what? I loved it. The fresh smell of the earth when it rains is so unique. The skies were dark on one side and light on the other as the storm moved along its path. And water means abundance. So let it rain.

I’m not saying you need a coach, but I know what investing in me does for me and the life I am creating. As my coach likes to remind me, “What good is a team without a coach?”

If you’ve been procrastinating on follow-through, telling yourself stories on why something hasn’t happened yet, then my question is, “What good is a dream without a coach?”

Start with your commitment to You,